Orem Library

Explores the differences in the ways men and women thing and interact in the workplace, offering valuable advice for reducing unnecessary conflict and frustration to create a fulfilling work environment.

When a deadly disease breaks out, it is up to Anthea and her friends in the Horse Brigade to transport medicine throughout the kingdom while avoiding Anthea's evil mother and uncovering a powerful secret.

This program demonstrates how to use diplomacy to successfully communicate with co-workers, team members, and supervisors. Learn how to understand different conversational roles: the escape artist, the judge, the scientist, the beggar, the commander. Communicating With Tact, Candor and Credibility covers topics including: rephrasing: making "talking points" tactfully; what to say: the art of scripting; lightweight speech patterns; and jargon-filled...

Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting? Most of us are either too passive or too aggressive in our business life, and we end up never getting the support, recognition, or respect that we desire. The business leaders and trainers from Dale Carnegie Training® have discovered that applying appropriate assertiveness to all your interactions...

"Communication is the sharing of information. It sounds easy, but that's not always the case. Did you know your body language and the tone of your voice are just as important as what you are saying? Learn to communicate with confidence in every situation"--

This program looks at the nature of workplace conflict: what it is, how it occurs, why it happens and how to resolve conflict situations at work.

Outlines an empowering approach to public speaking that draws on the co-author's experience with leading companies, covering topics ranging from content and delivery to body language and interpersonal exchanges.

Features nine presentations by the authors filled with creative insights, humorous stories, and useful tips. Learn the philosophy, theory, and skills of mastering crucial conversations. Listen in as the authors discuss everything from how to see what's actually going on in a conversation to how to state controversial opinions in a way that is persuasive but not abrasive.

"What if animals and humans could speak to one another? Tom Mustill-the nature documentarian who went viral when a thirty ton humpback whale breached onto his kayak-asks this question in his thrilling investigation into whale science and animal communication. "When a whale is in the water, it is like an iceberg: you only see a fraction of it and have no conception of its size." On September 12, 2015, Tom Mustill was paddling in a two-person kayak...

For many, finding the "right" way expressing what they "think and feel" is an effort. This program will demonstrate how to communicate more effictively with those around you.