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Internationally acclaimed adult-child communication experts Adele Faber and Elaine Mazlish's How to Talk So Kids Will Listen & Listen So Kids Will Talk is a communication tool-kit based on the authors' popular workshop series. This 30th-anniversary edition offers renewed insight to parents for communicating with their children while avoiding dramatic confrontation.
18) Lenguaje sin palabras: aprende a leer el lenguaje no verbal y mejora tus habilidades de comunicación
The classic guide to bringing out the best in people at their worst—updated with even more can't-standable people!
Dealing with People You Can't Stand has been helping good people deal with bad behavior in a positive, professional way for nearly two decades.
Unfortunately, as the world becomes smaller and time more compressed, new difficult people are being made all the time. So Kirschner and Brinkman have updated
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