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Series
Publisher
Video Education America
Pub. Date
c2007.
Language
English
Description
This program follows a week in the life of fictional cleaning company Clean as Krystal with manager Barry Walton as your guide. Topics covered: What is communication? ; Barriers to effective communication ; Communication at work ; and Effective workplace communication skills. The 'mockumentary' style of the program will assist the student to apply the communication theory to the workplace. It becomes clear that what is often regarded as the simplest...
Author
Publisher
Teach Yourself
Pub. Date
2014.
Language
English
Description
Manser helps you develop your conversational skills for the workplace. He offers help to new and aspiring managers who need to deliver bad new in a appraisal, or work with problem colleagues. By developing your active listening skills and the art of asking incisive questions, you can make difficult conversations easier.
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