Catalog Search Results
Author
Series
Language
English
Description
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades.
Author
Publisher
Wiley
Language
English
Formats
Description
"An arsenal of powerful questions that will transform every conversation, skillfully redefine problems. Make an immediate connection with anyone. Rapidly determine if a client is ready to buy. Access the deepest dreams of others. Power Questions sets out a series of strategic questions that will transform your effectiveness with others. The book showcases thirty-five riveting, real conversations with CEOs, billionaires, clients, colleagues, and friends....
Author
Language
English
Description
How to Win Friends and Influence People is just as useful today as it was when it was first published, because Dale Carnegie had an understanding of human nature that will never be outdated. Financial success, Carnegie believed, is due 15 percent to professional knowledge and 85 percent to "the ability to express ideas, to assume leadership, and to arouse enthusiasm among people." He teaches these skills through underlying principles of dealing with...
Author
Publisher
Hyperion
Pub. Date
c2011.
Language
English
Description
Based on a premise that effective communication skills are at the heart of business excellence, the author cites examples of leading companies and individuals while sharing counsel on how to conduct one-on-one meetings and public presentations.
Author
Publisher
Portfolio/Penguin
Pub. Date
2012.
Language
English
Description
An adviser to some of the nation's most influential executives offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation, which could be the difference between business success and failure.
Author
Publisher
Oxford University Press
Pub. Date
[2019]
Language
English
Description
A recent estimate suggests that employees endure a staggering 55 million meetings a day in the United States. This tremendous time investment yields only modest returns. No organization made up of human beings is immune from the all-too-common meeting gripes: those that fail to engage, those that inadvertently encourage participants to tune out, and those that blatantly disregard participants' time. Most companies and leaders view poor meetings as...
Author
Publisher
Basic
Pub. Date
c2006.
Language
English
Description
The new material for this revised edition offers an expanded case study of storytelling in action that focuses on one of Simmons's success stories. Over one hundred stories drawn from the front lines of business and government, as well as myths, fables, and parables from around the world, illustrate how story can be used to persuade, motivate, and inspire in ways that cold facts, bullet points, and directives can't. These stories, combined with practical...
Author
Publisher
Portfolio
Pub. Date
c2011.
Language
English
Description
Don't just think of an elevator speech as a generic tool you use in chance moments--consider the concept as a strategy to manage multiple talking points and to communicate more complex idea's as well. Terri L. Sjodin's new work, Small Message, Big Impact, provides an entertaining, straightforward, and practical how-to guide on effectively communicating an important message in a short period of time. She gives listeners an inspiring new perspective...
Author
Language
English
Formats
Description
"Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want."--
Author
Publisher
Princeton University Press
Pub. Date
[2022]
Language
English
Description
"A practical and compact guide to writing for professionals. Writing is an essential skill in today's workplace. From messaging platforms and social media to traditional forms of communication like memos and reports, we rely on words more than ever. Given how much reading we do on mobile devices, being able to write succinctly is critical to success. Writing on the Job is an incisive guide to clear and effective writing for professionals. Martha Coven...
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
This program demonstrates how to use diplomacy to successfully communicate with co-workers, team members, and supervisors. Learn how to understand different conversational roles: the escape artist, the judge, the scientist, the beggar, the commander. Communicating With Tact, Candor and Credibility covers topics including: rephrasing: making "talking points" tactfully; what to say: the art of scripting; lightweight speech patterns; and jargon-filled...
Author
Publisher
John Wiley & Sons, Inc
Pub. Date
[2020]
Language
English
Description
Approaching Mastery in Business Communication: a guide for leaders to speak and write with influence. This book will provide readers with a rich treasure of frameworks and tools for leadership communication as developed and taught over the past decade at Stanford's Graduate School of Business. Designed for the business leader on the go the book will provide quick access to helpful approaches to vexing communication problems leaders face today in speaking...
15) Fear of feedback
Publisher
Kanopy Streaming
Pub. Date
2014.
Language
English
Description
Giving feedback to your subordinates can improve their performance and make you look better as a leader. Receiving feedback can enhance your career and make your job more rewarding. Yet there is often a two-way conspiracy of silence that subverts honest feedback and causes a downward spiral of destructive behaviors. Strober and Jackman provide a four-step process for actively pursuing the feedback you need, and methods for giving feedback that allow...
Author
Publisher
Prentice Hall
Pub. Date
c1989.
Language
English
Description
In this volume, the author extends her remarkable self-defense tactics against verbal abuse to the business world. Using fully dramatized scenarios that make effective business communications as exciting and suspenseful as a novel, she shows you how to quickly recognize verbal abuse ... gently defuse it ... and replace it with clear, courteous, effective communication.
Author
Language
English
Formats
Description
Revised and updated with the latest on successful Twitter marketing
In this revised and updated edition of Twitter Power, online marketing entrepreneur Joel Comm explores the latest trends, methods, and practices for making Twitter work for your business. You'll see how businesses and marketers are building a loyal following among Twitter members, expanding awareness of their product or service, and even handling negative publicity due to angry or...
Author
Publisher
Ballantine
Pub. Date
c2008.
Language
English
Description
A communications coach shares techniques and strategies for impressing people, pitching an idea to decision-makers, uncovering hidden agendas, crafting answers to critical job interview questions, and leaving a positive, lasting impression on others.
19) Whoever tells the best story wins: how to use your own stories to communicate with power and impact
Author
Publisher
American Management Association
Pub. Date
[2015]
Language
English
Description
The right story told at the right time has the power to persuade, promote empathy, and provoke action. Even more, a story explains who you are, what you want, and why it matters--better than any other communication tool in your arsenal. In Whoever Tells the Best Story Wins, author and vibrant keynote speaker Annette Simmons teaches you how to narrate personal experiences as well as borrowed stories in a way that demonstrates authenticity, builds emotional...
20) ¡Sí!
Author
Publisher
LID
Pub. Date
2021.
Language
Español
Description
Presenta docenas de descubrimientos sorprendentes de la ciencia de la persuasión en capítulos breves y perspicaces que puede aplicar de inmediato para convertirse en un persuasor más eficaz.
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