Special features of this DVD: chapter selection.

This program is recorded on DVD-R and may not be compatible with all DVD players.

Editor, Paul Sutherland ; camera, Peter Zakharov ; sound recordists, Wayne Martin, Alexy Gudimenko ; associate producer, Cath Collins.

Voice over, Michael Szuc ; featuring: Michael Jeffrey, Ranie Daw, Giuliano Ferla, Lisa Hickey.

This program follows a week in the life of fictional cleaning company Clean as Krystal with manager Barry Walton as your guide. Topics covered: What is communication? ; Barriers to effective communication ; Communication at work ; and Effective workplace communication skills. The 'mockumentary' style of the program will assist the student to apply the communication theory to the workplace. It becomes clear that what is often regarded as the simplest work skill, communication is quite complex and can go wrong at many points of the process.

Not rated.

DVD-R.