Crucial conversations : tools for talking when stakes are high
(Book)

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Adult Nonfiction - South Wing Top Floor
153.6 P2776
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LocationCall NumberStatusDue Date
Adult Nonfiction - South Wing Top Floor153.6 P2776Checked OutApril 19, 2024
Adult Nonfiction - South Wing Top Floor153.6 P2776On Shelf
Adult Nonfiction - South Wing Top Floor153.6 P2776On Shelf
Adult Nonfiction - South Wing Top Floor153.6 P2776Checked OutApril 11, 2024
Adult Nonfiction - South Wing Top Floor153.6 P2776On Shelf

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Format
Book
Physical Desc
xviii, 244 pages ; 24 cm
Language
English

Notes

Bibliography
Includes bibliographical references (page 31) and index.
Description
Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New firsthand accounts of how these skills changed readers' lives; New case studies showing how business leaders successfully applied these methods to achieve results; New links to videos teaching what to do and what to avoid during crucial conservations; New research findings offering fresh insights for applying the skills taught in the book. Crucial Conservations is filled with practical advice you can start using today: Prepare for high-stakes conservations; Make it safe to talk about almost anything; Transform unpleasant emotions into powerful dialogue; Be persuasive, not abrasive. Crucial Conservations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career. , from the dust jacket.

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Citations

APA Citation, 7th Edition (style guide)

Patterson, K., Grenny, J., McMillan, R., & Switzler, A. (2012). Crucial conversations: tools for talking when stakes are high (Second edition.). McGraw-Hill.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Kerry Patterson et al.. 2012. Crucial Conversations: Tools for Talking When Stakes Are High. McGraw-Hill.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Kerry Patterson et al.. Crucial Conversations: Tools for Talking When Stakes Are High McGraw-Hill, 2012.

MLA Citation, 9th Edition (style guide)

Patterson, Kerry, Joseph Grenny, Ron McMillan, and Al Switzler. Crucial Conversations: Tools for Talking When Stakes Are High Second edition., McGraw-Hill, 2012.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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